Refund Policy

If you are not satisfied with GoCloud you can request a full refund within 30 days of your order date. This applies to both monthly and annual subscription purchases.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with your order details, or email us at support@gocloudplan.com and we will arrange it for you. You can also open a ticket from your billing portal.

Subscriptions renew automatically until cancelled. You can cancel at any time from your account; access continues until the end of the current billing period. If a renewal charge was unintended, contact us within 30 days of that charge and we will refund it.

This policy is in addition to any rights you have under applicable consumer law. See also Paddle's refund policy, our Terms & Conditions and our Privacy Notice.